Privacy and
cookie policy

Privacy policy and cookie policy

Privacy policy website www.codeliasolution.com: Information on the processing of personal data according to EU Regulation no. 2016/679 (GDPR). The information is not to be considered valid for other websites that may be consulted via links on the websites in the domain of the owner, who is not to be considered in any way responsible for the websites of third parties. Codelia S.r.l.s. with registered office in Verona, Italy (hereinafter, "Owner"), as data controller, informs you pursuant to art. 13 Legislative Decree 30.06.2003 n. 196 (hereinafter, "Privacy Code") and art. 13 EU Regulation no. 2016/679 (hereinafter, "GDPR") that your data will be processed in the manner and for the following purposes:

1. Object of the treatment
The Data Controller processes personal, identifying and non-sensitive data (by way of example but not limited to: name, surname, company name, address, telephone, e-mail - hereinafter, "personal data" or even "data") communicated by you when registering on this website (hereinafter, the "Site"), participating in opinion and satisfaction surveys, filling out registration forms via the Site, online requests and interacting with social networks. The interactions and information acquired from this Site through interactions with social networks are subject to the User's privacy settings relating to each social network. The owner also shares information on how the site is used with Google Analytics and Hotjar who deal with website analysis.

2. Purpose of the treatment
Your personal data are processed for the following Service Purposes:

• manage and maintain the Site or allow you access to dedicated areas;
• allow you to use any Services requested by you;
• grant you access to programs and services;
• process a contact request;
• for administrative-accounting activities in general;

fulfill the obligations established by law, by a regulation, by community legislation or by an order of the Authority or upon requests from the Italian or foreign government or the Italian Chamber of Commerce; prevent or discover fraudulent activities or abuses harmful to the Site; exercise the rights of the owner.

3. Methods of processing and data retention period
The processing of your personal data is carried out by means of the operations indicated in art. 4 of the Privacy Code and art. 4 n. 2) GDPR and more precisely: collection, registration, organization, storage, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, cancellation and destruction of data. Your personal data are subjected to both paper and electronic and / or automated processing, through the use of a website hosted on the data controller's server or on external company sites that allow the data controller to offer his services. The Data Controller will process personal data for the time necessary to fulfill the aforementioned purposes and in any case for no more than 10 years from the termination of the relationship for the purposes of the service and for no more than 2 years from the collection of data for the other purposes. In compliance with the provisions of art. 5 paragraph 1 letter. e) of EU Reg. 2016/679, the personal data collected will in any case be stored in a form that allows the identification of the data subjects for a period of time not exceeding the achievement of the purposes for which the personal data are processed.

4. Security
The Owner has adopted a wide variety of security measures to protect your data against the risk of loss, abuse or alteration. In particular: it has adopted the measures referred to in Articles 32-34 of the Privacy Code and art. 32 GDPR. It uses, for safer communications, the data encryption technology established by the protected data transmission protocol known as HTTPS.

5. Access to data
Your data may be made accessible for the purposes referred to in art. 2.A) and 2.B): To employees and collaborators of the Data Controller, in their capacity as persons in charge and / or internal managers of the processing and / or system administrators; To third-party companies or other subjects (website provider, cloud provider, e-payment service provider, suppliers, hardware and software assistance technicians, shippers and carriers, credit institutions, professional firms, etc.) who carry out activities in outsourcing on behalf of the Data Controller, in their capacity as data processors.

Checking the agreement and subscribing to this website you agree to receive emails from Codelia. Some of this emails are necessary for the website working, some others are promotional or newsletter emails.

You cannot disable the emails that are necessary for the website working, but you can disable and stop receiving promotional or newsletter emails at any time by clicking on the specific link inside the emails.

First names, last names and email addresses of customers are collected inside the marketing platform Klaviyo and inside the CRM Hubspot. You also agree to their privacy policy and terms of use accessible at these links: Klaviyo Privacy Policy and Hubspot Privacy Policy.

The Data Controller uses Stripe as payment processor. Your data filled inside the checkout (e.g. first name, last name, company name, address, card number etc.) are collected directly from Stripe. You also agree to their privacy policy and terms of use accessible at this link: Stripe Privacy Policy.

6. Communication of data
Without your express consent (pursuant to Article 24 letter a), b), d) Privacy Code and art. 6 lett. b) and c) GDPR), the Data Controller may communicate your data for the purposes referred to in art. 2.A) to Supervisory Bodies and Judicial Authorities, as well as to all other subjects to whom communication is mandatory by law. However, it ensures that your personal data will never be made public on the owner's website.

7. Data transfer
The management of personal data will take place in Europe, and the storage will take place on servers located in United States by the Data Controller and / or third-party companies, including abroad, appointed and duly appointed as Data Processors for the use of the requested services. The personal data provided may be transferred abroad within and outside the European Union, within the limits and under the conditions set out in Articles 44 and ss. of EU Regulation 2016/679, in order to comply with purposes related to the transfer itself.

8. Nature of the provision of data and consequences of refusing to respond
The provision of data for the purposes referred to in art. 2.A) is mandatory. In their absence, we will not be able to guarantee you neither the registration on the Site nor the Services of art. 2.A). You can therefore decide not to provide any data or to subsequently deny the possibility of processing data already provided. In any case, you will continue to be entitled to the Services referred to in art. 2.A).

9. Rights of the interested party
In your capacity as an interested party, you have the rights referred to in art. 7 of the Privacy Code and art. 15 GDPR and precisely the rights of:
I) obtain confirmation of the existence or not of personal data concerning you, even if not yet registered, and their communication in an intelligible form;
· II) obtain the indication: a) of the origin of personal data; b) the purposes and methods of the processing; c) the logic applied in case of processing carried out with the aid of electronic tools; d) the identity of the owner, managers and designated representative pursuant to art. 5, paragraph 2 of the Privacy Code and art. 3, paragraph 1, GDPR; e) the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them as appointed representative in the State, managers or agents;
· III) obtain: a) updating, rectification or, when interested, integration of data; b) the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including those that do not need to be kept for the purposes for which the data were collected or subsequently processed; c) the attestation that the operations referred to in letters a) and b) have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except in the case in which this fulfillment is proves impossible or involves the use of means that are manifestly disproportionate to the protected right;
IV) object, in whole or in part: a) for legitimate reasons to the processing of personal data concerning you, even if pertinent to the purpose of the collection; b) to the processing of personal data concerning you for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication, through the use of automated call systems without the intervention of an operator by e-mail and / or through traditional marketing methods by telephone and / or paper mail. It should be noted that the right of opposition of the interested party, set out in point b) above, for direct marketing purposes through automated methods extends to traditional ones and that in any case the possibility remains for the interested party to exercise the right of opposition also only partially. Therefore, the interested party can decide to receive only communications using traditional methods or only automated communications, or neither of the two types of communication.
Where applicable, you also have the rights referred to in Articles. 16-21 GDPR (Right of rectification, right to be forgotten, right to limitation of treatment, right to data portability, right of opposition), as well as the right of complaint to the Guarantor Authority.

10. Procedures for exercising rights
You can exercise your rights at any time by sending:
· An e-mail to support@codeliasolution.com

11. Owner, manager and appointees
The Data Controller / Data Processor (pursuant to articles 4, 24, 28 of EU Reg. 2016/679) is Codelia S.r.l.s. based in Verona, Italy. The updated list of data processors and persons in charge of processing is kept at the headquarters of the Data Controller.

If you are using owner's product and services to collect data from your customers, partners or employees, you're the Data Processor of those data. It's your responsibility to ensure that all the data are collected according to the necessary rules (e.g. GDPR). You have the full control on those data and you can delete them permanently from the Data Controller systems.

Your customers can excersize their rights at any time by contacting you or by contacting the Data Controller. It's your responsibility to ensure that your customers can contact you at any time to exercise their rights. In the event that they contact the Data Controller to excersise their rights, the Data Controller will notify you of what has happened so that you can perform the required procedure.

12. Changes to this Notice
This information may be subject to changes. It is therefore advisable to check this information regularly and refer to the most updated version.

ADDITIONAL POLICIES AND AGREEMENTS Confidentiality agreement for all information provided by our customers and users of the site The data controller hereby declares to be aware that following the working relationship with customers and / or consultancy, even free of charge, with the users of the site who apply to the owner by email or chat or other communication channels, he may become aware of data, information and news in general, of a confidential nature and undertakes to maintain the strictest confidentiality on what has been received, as well as on any other news, confidence and / or information, in the broadest meaning of the term, learned about and / or from the customer or user of the site.

COPYRIGHT OF THE TEXTS AND CONTENTS
Graphics, layout, texts, videos and code of this site cannot be replicated, even partially, on other websites, mailing lists, newsletters, paper magazines and cd roms, without the prior authorization of the data controller, regardless of profit.

LINK POLICY The authorization, also to make links to our site, must be requested in writing via e-mail and is considered accepted only with the specific consent of the data controller, always in writing. Silence does not give rise to any authorization. The brands mentioned and the programs on the site are exclusive of their respective owners in compliance with the declared licenses.

COOKIES POLICY and STATISTICAL DATA

What are cookies

Cookies are small text files that the sites visited by users send to their terminals, where they are stored to be retransmitted to the same sites on subsequent visits. Cookies are used for different purposes, have different characteristics, and can be used both by the owner of the site you are visiting and by third parties. Below you will find all the information on the cookies installed through this site, and the necessary information on how to manage your preferences regarding them. The cookies used by this site are of three types: technical ones that do not require consent, non-technical ones that require the consent of the navigator and those managed by third parties. Technical cookies that do not require consent This website uses technical cookies that are strictly necessary for the operation of the site and the provision of the service as well as technical cookies relating to the activities of saving preferences and optimizing the site. Specifically, technical cookies are used that are necessary for the functioning of javascript, technical session cookies that allow the site to connect the user's actions during a browser session (e.g. the passage from one page to another) allowing a more rapid navigation as well as technical cookies that memorize the user's preference (cookie consent) and prevent the banner from being repeated on subsequent visits. All technical cookies do not require consent, so they are installed automatically following access to the site. Cookies for which consent is required All cookies other than the technical ones mentioned above are installed or activated only following the consent given by the user the first time they visit the site. Consent can be expressed in a general way, by interacting with the brief information banner present on the landing page of the site, according to the methods indicated in this banner (by clicking on the OK button or on the X button; or by continuing to browse, even with the scroll or through a link); or it can be provided or denied selectively, according to the methods indicated below. This consent is tracked on the occasion of subsequent visits. However, the user always has the option of revoking all or part of the consent already expressed. If the automated system does not work, the user is required to notify the data controller. Cookies managed by third parties Cookies managed by third parties are also installed through this site. You will find below some indications, and a link to the privacy policy and the consent form for each of them. For all of them you can also express your consent by continuing to browse or closing this window.You will find below the name of the third parties that manage them, and for each of them the link to the page where you can receive information on the treatment and express your consent.
- Statistical cookies: Third-party statistics cookies (Google Analytics) are used to manage statistics anonymously, without tracking the User's IP (user data not profiled at the IP level), with data sharing with the Third Party.
Access to Third Party Information: Privacy Policy: http://www.google.com/policies/privacy/
Cookie Policy: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
For deactivation: https://tools.google.com/dlpage/gaoptout?hl=it
Remember that you can manage your cookie preferences also through the browser
If you do not know the type and version of browser you are using, click on "Help" in the browser window at the top to access all the necessary information.
If, on the other hand, you know your browser, click on the one you are using to access the cookie management page.
Internet Explorer http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies
Google Chrome https://support.google.com/accounts/answer/61416?hl=it
Mozilla Firefox http://support.mozilla.org/en-US/kb/Enabling%20and%20disabling%20cookies
Safari http://www.apple.com/legal/privacy/

COOKIE SETTINGS
The user can revoke or allow the use of cookies on this website at any time by clicking on this link.